Crossroads Inn & Suites offers classic rooms and suites in a straightforward setting designed for comfort and convenience. Facilities include a fitness center, seasonal outdoor pool, hot tub, and a restaurant on site, alongside free Wi-Fi, breakfast, and parking. The hotel is air-conditioned and smoke-free, catering to families with kid-friendly amenities and ensuring accessibility for all guests.
Situated on Gatlinburg's main Parkway, the property provides easy access to popular attractions such as Ripley's Aquarium of the Smokies, just a six-minute walk away, and the Space Needle observation tower within fifteen minutes on foot. Dollywood theme park is located about 10 miles from the hotel, making it a suitable base for visitors planning to explore the wider area.
Guest reviews for Crossroads Inn & Suites average a 3.9 rating from over 1,000 comments, reflecting a range of experiences. While many appreciate the value and location, some feedback indicates room for improvement in certain areas. Nearby, guests will find dining options like the highly rated Mexican Grill Cantina Viejo and local stores such as BigBoyToys, adding to the convenience of the location.
Those arriving by air can reach the hotel within approximately an hour from McGhee Tyson Airport or under two hours from Asheville Regional Airport by car. The property also shares the neighborhood with several other hotels, including Clarion Pointe Downtown Gatlinburg and Sleep Inn & Suites near Sports World Blvd., offering various accommodation options along the same corridor.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.